Geekmatics Customer Info & Policy Hub

Referral Program:

Community Discounts: We offer a flat $10 discount for the following (ID required):

We believe in our work, which is why we offer the most transparent warranty in Palm Harbor.

Lifetime Part Warranty: Most premium replacement parts (screens, ports, etc.) are covered against defects for life.
90-Day Labor Guarantee: If a premium part fails within 90 days, we swap it out for $0. After 90 days, the part is still free, but a standard labor fee applies.
Economy Options: Budget-friendly LCDs include a lifetime part warranty but no labor warranty after the initial install.
The Security Seal: A tamper-evident seal is applied to every device. Our warranty is only valid if this seal remains intact. If the device is opened by anyone else, the warranty is void.

In-Store: Walk-ins are always welcome!
Book Ahead: Schedule an appointment online and receive $10 off your repair.
On-Site & Pickup: We offer in-home/in-office visits and pickup/delivery options for local home and business tech.
Remote Support: Professional assistance for software, updates, and diagnostics without leaving your desk.

Custom Computers: Every PC we build is a bespoke project tailored to your needs. Due to the custom nature of these builds, they are non-refundable. However, they are fully backed by our workmanship guarantee and individual component manufacturer warranties.
Refurbished Tech: We offer a 14-day return policy on most refurbished hardware.
Shipping: High-end custom builds are available for white-glove local pickup. Custom shipping quotes are available for national ship-out to ensure safe transit.

Privacy: We respect your data. We do not sell or share your personal information.
Security: Card data is processed securely and is never stored by us.
Accessibility: We are committed to ensuring our shop and website are accessible to everyone. If you encounter any barriers, please contact us so we can assist you.

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